Policy
Shipping Policy
How orders are packed, handled and dispatched.
Handling
Orders are typically processed within one to two business days. Items requiring cold handling are packed with appropriate insulation and coolant for transit.
Packaging
Vials ship in protective inserts inside opaque outer packaging. Lot numbers on the label match the documentation published for that lot.
Destinations
OnyxLabs ships to research and business addresses. Purchasers are responsible for import requirements and any restrictions applicable at the destination.